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New Patients

Romford and Ilford Family Chiropractic is a laid-back place where you’ll feel instantly relaxed. Calm music plays in the background while aromatherapy diffuses, creating a mellow, comfortable tone. In each care room, you can select the music that you’d like to listen to.

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Getting to Know You

When you meet Dr Faulkner, D.C., he wants to know all about you. We go beyond your pain to learn about your passions, hobbies and family. Your history and concerns are also thoroughly discussed.

Then, we’ll do a specific, custom examination that’s made just for you. We may take digital X-rays and posture scans. Your first visit takes about 30 minutes.

Following Up

When you return, Dr Faulkner will detail his findings from your examinations. He’ll answer the important questions you have:

  • What’s wrong with me?
  • Can you help me?
  • How long will it take?
  • How much does it cost?
  • What can I do to help myself?

Note that not every patient is accepted. If we feel that we cannot help you, we’ll refer you to another practitioner. If you are ready to move forward after your report of findings, you’ll be adjusted. Then, you’ll see our posture technician for any additional therapies you require. We’ll also go over any recommendations we have for you to do at home which will help your healing. The follow-up appointment will typically take 30 minutes.

Dr. Faulkner with patient

Testimonials

  • Dr James and Hysen are amazing. Kim the practice manager is really helpful and friendly. I thoroughly recommend their services.
    -Dawn D.
  • Great experience and understanding of what I was hoping for.
    -Kim M.
  • Excellent first visit and feeling confident that my problem can be improved.
    -Barbara W.
  • Everyone in the practice is so friendly, they make recovering from an injury easy and relaxed.
    -Anonymous
  • Fabulous practice with professional and friendly staff. I have complete confidence in everyone I met there. Everything was explained to me and several options offered. I wouldn’t hesitate to recommend this practice to anyone and look forward to big improvements in my health and wellness. Thank you all.
    -Catherine F.
  • I am halfway through the treatments and expecting to see further improvements judging on what I’ve had so far. I would also recommend this treatment to others with a similar problem.

    -John
  • Overall staff and Arjun where excellent and helped to diagnose my condition and explained the best possible way to cure said condition
    -Talib H.
  • Chiropractic and Physio have helped me a lot. I was in a lot of pain when I first started plus I was very stressed with the pain. Now I am feeling 100%!
    -Daniel T.
  • Everyone was very friendly and polite and made we feel very welcome. After my first visit, for which I was very apprehensive, Dela explained everything, took me in and I felt instant pain relief. Her techniques are very good, and each time after her appointment, I have felt so much better!
    -Julie M.
  • I have been coming for over 8 weeks due to back pain, and have had 1st class treatment from both James and Wendy.  Everyone here is so kind and helpful.  I’m now on my new path to recovery and I’m in safe hands.
    -E. S.
  • WOW, what can I say, that was brailliant. Peter was amazing – the best massage I’ve had in years. I will be coming back next week. He is a superstar!. he has advised me to see a Chiropractor fist so I will get that done as well.

    -Chris L.
  • After 30 years i finally felt heard and seen. For years I’ve been just given prescriptions with no plan of ever stopping. I am so optimistic for the first time in years about my future with my children. Thank you James. I look forward to working in unison with Peter and the amazing team to get me back to health.

    -Marisa R.
  • My experience was excellent. The doctor made me feel safe and heard which allowed for the treatment to be smooth as I was feeling very nervous. I’m so excited for my next appointment as I feel this will definitely help me!
    -Kristina B.
  • I’ve had a 5 star experience at this clinic with Dr Dela as she is very informative and takes time to question my activities and mental health between appointments so that she can provide the best care in sessions. She is always available to answer my questions and concerns and provides excellent aftercare by sending stretches and videos by email. All in all, I am very glad to be receiving care at R & I clinic as starting treatment and continuing to see Dr Dela was the best decision I ever made.
    -Taranjit P
  • Very good to the point happy with service thus far

    -Tirbhavan S.
  • Wow amazing! The best massage I have ever had. She was absolutely amazing! (Sabina)
    -Aisha E.
  • Very good experience. I came in with pains and a stiff body and go away so much happier and fresh. James is excellent with bones and healing. I feel great, and Mihai is also excellent with the massages. Fixed my back!
    -Jayshee
  • I was blown away with the whole experience what a lovely practice with the most professional staff. Really looking forward to coming back for my treatment. Thank you :)
    -Laura L.
  • Very friendly team from arrival until I left. My child can be agitated before treatment but leaves very relaxed. It helps with his mobility and brain stimulation as he has special needs.
    -Walker L.
  • Just perfect, all staff!

    -Erika K.
  • Thank you Hysen – I feel so relaxed after- Enjoyed it. Will be back- I feel great and wish I could come every day.
    -Susan H.
  • The doctor heard all my concerns, listening to me. Very helpful
    -Mohamed T.
  • It was brilliant from start to finish. The receptionists are lovely and Dr Arjun was so kind, patient and helpful.
    -Safiyah C.
  • Fabulous appointment even though I walked out 2 inches shorter lol! I Can’t wait to go back for the next appointment, very happy so far!
    -Andrea W.
  • I am looking forward to my next visit.
    -Benjamin T.
  • I was made to feel comfortable and very relaxed
    -Margaret P.
  • Friendly environment, pleasant, knowledgeable and professional staff!

    -Mary B.
  • Came in with limited mobility due to sciatic pain and left being able to move with much more ease and minimal pain.
    -Sunil R.
  • Very welcoming practice, All the staff are very friendly. Really well organised and happy to fit appointments in. I felt improvement in my condition was almost immediately noticeable.
    -Miley R.
  • The staff are polite, friendly and professional. I was treated with care and everything was thoroughly explained. Dr James is an amazing man, very knowledgeable and friendly. He spoke to me with care and consideration. I cannot wait to go back!
    -Samantha E.
  • Very professional service and felt very comfortable and confident that I will be helped with my pain issues.

    -Yvonne J.
  • During my initial visit to the clinic, Dr. Mason provided me with exceptional service. He demonstrated professionalism by asking pertinent questions and maintaining transparency in explaining my available options. The positive first impression extends to the receptionists, who were exceptionally kind and helpful. I highly recommend this practice for its overall excellence.
    -Alice N.
  • So far the first visit was really good and beneficial. The doctor knows exactly what he is talking about and is most definitely helpful and friendly, as were the staff.
    -Zakkir K.
  • Nice atmosphere when you walk in, friendly staff.
    -Katy R.
  • Absolutely fantastic service today although my appointment couldn’t be found. All the staff were amazing. Explained how everything works and what the next steps would be in relation to my concerns.

    -Imad A.
  • I was impressed by the professionalism and knowledge. Their attitude to me was friendly and helpful. One important item to me was they would listen to me, and then together we would have the same objective.
    -Raymond R.
  • A very thorough examination, including X-rays and Photos.
    It was clear Dr James could see and feel my ailments very clearly and logically.
    The X-rays then showed physically/internally what was going on and a plan of action made.
    Thank you.
    -Gladman D.
  • Came in with extreme lower back pain after 6-8 weeks of treatment and following all the doctor’s advice. My back is 99.9% better. I am able to do normal activities again and even more extreme sports. Will recommend.
    -Uddia M.
  • A very good first experience!
    -Simon A.
  • I am returning for further ongoing treatment. I would definitely recommend Arjun and your Practice to friends and family!

    -Rik P.
  • Very friendly people, lovely, gave confidence, and very clean!
    -Gillian C.
  • I have been attending the clinic monthly for a few years. Hysen is always smart and polite and very professional in his treatment.
    -Peter
  • Such a lovely, caring and inviting place. Sabina was so caring towards Maddie and kept her entertained and soothed her whilst I filled out some forms.

    James was very welcoming and straight away I felt comfortable and relaxed putting Maddie in his care. Maddie was calm and responsive to James at all times. He was able to pinpoint the issues straight away and advised on what can be done. The information given was amazing! I left feeling reassured and can’t wait to go back for next appointment.

    -Maddie J.
  • Overall my experience made me feel confident that I can be helped by the people who are dealing with me every stage is and has been explained.
    -Anonymous
  • I found all the staff and team at the chiropractor clinic to be very helpful caring and excellent with their guidance knowledge and availability’ and i would high recommend them .
    -Paul C.
  • All staff made me feel very comfortable
    -Silvia W.
  • Staff was very kind and welcoming and the Dr was very on point and direct he clearly knew what he was doing.
    -Marcel F.

Our Five Phases of Care

You always have options at Romford and Ilford Family Chiropractic. There are three phases of care for you to choose from: relief, correction, strengthening, supportive/maintenance and wellness care. If you choose to simply get out of pain, we’ll support you. We do, however, encourage you to go beyond discomfort and reach true wellness.

We have same-day visits available. Contact Romford and Ilford Family Chiropractic now!
CONTACT US »

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New Patients | 0208 2521010